This dialog is for questions 11 to 13.
Customer representative: Good morning, Ma'am Please have a seat. What can I do for you?
Mrs. Wanda: Good morning. Thank you. I lost my SIM card and I want to have a new one with thesame phone number.
Customer representative: May I have your identity card, Ma'am?
Mrs. Wanda: Sure. Here you are.
Baca Juga: Jawab Soal Bahasa Inggris Kelas XII Chapter 8, Text Structure Task 2
Customer representative: Please wait a minute. I will check the data.
Mrs. Wanda: All right.
Customer representative: Ma'am, please fill in the form for re-registration.