Contoh Dialog 3
Store Attendant: Hi there, how can I help you?
Customer: I would like to return this shirt for a refund.
Store Attendant: What is the problem with the shirt?
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Customer: I bought it online, and it happened that they didn't send me the right color and model. I'm so disappointed; I have to travel miles to refund this because it can be done online!
Store Attendant: I'm sorry, Sir. I will process the refund of this shirt as soon as I can. Would you prefer by cash or by transfer?
Customer: Cash would be better; I don't want to wait any longer.
Store Attendant: Here, the refund. I'm sorry for the inconvenience you experienced because of our shop, Sir.
Nah, itulah contoh percakapan yang terjadi antara penjaga dengan pelanggan di toko baju, ya, Adjarian.